FAQ
Frequently asked questions
Quick answers about our services, fees and privacy.
Who is Teresa Andrea Jimenez?
She is our Director of Relations: a US-trained counsellor and PhD candidate in Psychology, with an MA in Psychology, MRT training and experience as staff in DVIT programs in Washington State.
Are sessions confidential?
Yes, within the limits of the law. We use discreet scheduling and never share your details without consent.
Do you offer online therapy?
Yes, anywhere in Pakistan and for overseas Pakistanis. In-person sessions are in Lahore by appointment.
Is training available online?
Yes. All training programs run as live online cohorts across Pakistan, following the same Washington State models for hours, supervision and certification.
How much does therapy cost?
Fees are on request and depend on the service and format. The first 15-minute session is free.
Do you prescribe medication?
No. We provide counselling, therapy and assessment. We refer to a psychiatrist when medication may help.
Which languages do you use?
English and Urdu. Teresa Andrea Jimenez counsels in English, and for Urdu speakers SABRIDGINGUS Private Limited provides a confidential translator in each session.
Can hospitals, government departments or embassies work with you?
Yes. We train staff and deliver programs for hospitals, government departments, NGOs, donors, embassies including the US Embassy, and international organisations.
Do you support animal shelters?
Yes. We collaborate with US organisations and stakeholders to support animal shelters in Pakistan, including donations. See our animal welfare page.
Is your certificate recognised in Washington State?
No. Our programs are modelled on Washington State standards, but certificates are issued by SABRIDGINGUS Private Limited.
What if it is an emergency?
Call 15 (Police) or 1122 (Rescue), or go to the nearest hospital emergency department. We are not an emergency service.